Our Responsibilities

iSeekSupport will:

● provide the supports that meet your needs at your preferred times

● regularly review the provision of your supports with you

● communicate openly, honestly and promptly

● treat you with courtesy and respect

● discuss with you all decisions regarding your supports and how they are being provided

● listen to your complaints and feedback and address any problems that may arise

● provide you with twenty-four (24) hours notice if we need to change a scheduled support provision appointment

● keep your personal information confidential

● support your culture, community and any other needs

● implement policies and procedures to ensure your safety and the safety of others during service provision.