Management of Budgets, Statements and Fees

You receive an NDIS funding package to pay for your disability support and support management. Your package lets you decide the type of disability supports you need, who provides it and where it is provided. Thank you for choosing iSeekSupport as part of your support team. Our team will never offer you financial advice or information.

iSeekSupport will regularly inform you of the cost of the services being provided. We are transparent with our fee structure. When starting your service with us, we will provide you with a statement outlining your fees. We then will provide you with a statement each month that outlines your fees.

Fees may be changed during your service delivery, but you will be informed of this increase two weeks in advance.

Please note: There are annual changes in the NDIS Price Guide; these will automatically adjust your fees.

Before services are provided, we will inform you of:

● chargeable fees

● payment methods, i.e. direct debit, cheque, money order (please never pay a Support Workers directly)

● your budget (or the amount of money you can spend)

● methods for payment of fees.

If you are using the National Disability Insurance Agency (NDIA) to manage your funds, iSeekSupport will work with the NDIA.